Terms of Use

1. Acceptance of Terms

By accessing, browsing, or utilizing the DJI ENTERPRISE | iTECH website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, you must refrain from using our website and services.

2. Eligibility and Enterprise Focus

This website is intended exclusively for corporate entities, enterprise clients, and professionals acting in their business capacity. By utilizing this site to submit inquiries or place order requests, you warrant that you possess the legal authority to bind your respective company or organization to these terms. Furthermore, please note that certain product lines are subject to a minimum order quantity (MOQ) of 100 units, reflecting the B2B enterprise nature of our platform.

3. Website Purpose

The website serves as a digital catalog and inquiry platform detailing our range of DJI Enterprise products, including drones, payloads, and remote drone operation solutions (DJI Dock). It facilitates the initiation of B2B transactions, consultations, and requests for quotes.

4. Product Information Disclaimer

While we strive to ensure that all product descriptions, specifications, imagery, and performance data presented on the site are highly accurate, this information is provided by the manufacturer and is subject to change. We do not warrant that all site content is entirely error-free, complete, or current. Product imagery and "What's Inside the Box" graphical representations are for illustrative purposes.

5. Order & Inquiry Process

Our website operates on an inquiry-based ordering system designed to cater to custom enterprise requirements. Please carefully note the following conditions regarding the use of our shopping basket and checkout system:

• Equipment Selection: Users select desired equipment, adjust quantities to meet any specified minimum order requirements, and add them to their basket.
• Inquiry Submission: Submitting an "Order Request" through our platform constitutes a purchase inquiry and a request for a quote; it is not a final or legally binding order. Sending a request does not confirm the purchase.
• Offer and Finalization: Upon receiving your request form, our team will contact you to confirm product availability, finalize pricing based on selected quantities, and issue a detailed official offer. A binding commercial contract is only formed once you accept this official offer and comply with the specific payment terms outlined therein.

6. Pricing & Delivery Terms

• Pricing: Final prices are determined by the total quantity of products selected and agreed upon during the quote finalization stage. Any prices discussed prior to the issuance of a formal invoice are estimates.
• Delivery Estimates: Delivery times displayed on the website (e.g., "Estimated delivery time: 2-3 weeks") are strictly estimates dependent on the destination region, customs processing, and current inventory. Guaranteed delivery timelines will only be established within the final official offer.

7. Intellectual Property Rights

All content published on this website—including but not limited to text, graphics, logos, interface design, data compilations, and software—is the property of DJI ENTERPRISE | iTECH or its licensors and is protected by international copyright laws. Trademarks, product names, and specific product imagery related to DJI are the intellectual property of SZ DJI Technology Co., Ltd. and are used here in under our capacity as an Official DJI Enterprise Partner.

8. Permitted & Prohibited Use

You are granted a limited, non-exclusive license to access and utilize the website for legitimate business evaluation and purchasing purposes. You are strictly prohibited from:

• Utilizing the site for any unlawful, fraudulent, or malicious activity.
• Employing automated systems, bots, or scrapers to extract data, product details, or pricing information.
• Interfering with the security, performance, or functionality of the website.
• Reproducing, duplicating, or exploiting any portion of the website without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable law, DJI ENTERPRISE | iTECH, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website. This includes damages for loss of profits, business interruption, or loss of data resulting from reliance on the information contained herein.

10. Warranty Disclaimer

Your use of this website is at your own risk. The website and its operational contents are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Please note that the actual DJI enterprise hardware and software products purchased through us are covered by the official manufacturer’s warranty provisions, which will be provided to you upon successful purchase.

11. Indemnification

You agree to indemnify, defend, and hold harmless DJI ENTERPRISE | iTECH and its affiliates from any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms of Use or your unauthorized use of the website or its content.

12. Third-Party Links

Our site may contain links to third-party websites or services (e.g., embedded maps). These links are provided solely for your convenience. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

13. Governing Law

These Terms of Use, and any disputes arising from or relating to your use of the website, shall be governed by and construed in accordance with the applicable laws of the Emirate of Ras Al Khaimah and the federal laws of the United Arab Emirates.

14. Dispute Resolution

In the event of any controversy or claim arising out of these terms, the parties shall first attempt to resolve the issue amicably through good-faith business negotiations. If a resolution cannot be reached within a reasonable timeframe, the dispute shall be subject to the exclusive jurisdiction of the competent courts located in Ras Al Khaimah, United Arab Emirates.

15. Termination of Access

We reserve the right, at our sole discretion, to terminate or restrict your access to the website and its services, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms of Use.

16. Modifications to Terms

We may revise and update these Terms of Use at any time. Any modifications will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised terms signifies your acceptance of the changes.

17. Contact Information

For any legal inquiries regarding these Terms of Use, please contact our administrative team at:

DJI ENTERPRISE | iTECH

Warehouse Address: A2-1507E, A2 Building, Al Hamra Industrial Free Zone, Ras Al Khaimah, United Arab Emirates